Forum Discussion
TobiasSpring
2 years agoCommunity Member
Unable to sign in to Articulate 360
Hello, I keep trying to open Storyline, but it keeps telling me that I need to sign in (periodically). But when I click on the "sign in" button nothing happens, except a message saying "You're being...
KellyAuner
2 years agoStaff
Hi, Tobias!
I understand you're experiencing an issue when attempting to sign in to the Articulate 360 desktop app. That shouldn't be happening, and I'm happy to help troubleshoot to get you back up and running as soon as possible.
First, please review these common reasons you may be getting an error. If none apply, please uninstall Articulate 360, then download and install the latest update. If you're still running into trouble, connect with our support engineers, and we'll be happy to take a closer look at your setup!
- TobiasSpring2 years agoCommunity Member
Thank you Kelly!
Apparently the difficulty was on our side: The app seems to have been
blocked for security reasons. Works again now.