Forum Discussion
upload a previous authored RISE 360 SCORM into RISE again
Hi all,
I need to edit a previous RISE course. This course was owned by my colleague but they have lost all content as their licence was transferred to them by another colleague. However they do have the SCORM file. My question is - Can I upload this SCORM and edit this course?
Thanks in advance
4 Replies
Hi rashihonrao,
I see that you have opened a support case and that you're working with my colleague Darwin. You are in excellent hands!
We'll continue the conversation over in your case.
Have a wonderful start to 2025!
Hi,
Can either of you explain how this was handled? My team will be making a large amount of trainings in RISE, so I know this situation will come up and I am trying to identify a way to handle it in advance.
Thanks for any advice you may have!
Hello ericnunez,
Happy to help!
To edit a published Rise 360 course, you'll need to contact the current owner of the course so they can make the edits and republish the content. I checked rashihonrao's support case, and my colleague recommended reaching out to the account owner to identify who currently owns the courses they were trying to edit so they could request an editable copy.
It's always important to know who owns which courses in a subscription to avoid confusion when someone leaves the team. You can check out the following articles for more information on managing content when someone leaves a subscription, as well as where to find that content after they are transferred:
- Articulate 360 Teams: Managing Content When Users Leave Your Team
- Articulate 360 Teams: Where to Find Transferred Content When Someone Leaves Your Team
Let me know if you have any questions!
thank you, this has been resolved :)
