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KiahMokGoh's avatar
KiahMokGoh
Community Member
4 years ago

Urgent: Sequence of LMS is difference from storyline file

Hi there

I found that the E-learning object sequence for LMS is difference from the storyline sequence. It seems that the system move all the untitled slide to the end which mess up the sequence. How to resolve it?

As per attached file, the left screen is the LMS result and right screen is the storyline file. The left screen show that there are a lot of untitled slide after reference whereas the right screen show that after reference, there is only 1 untitled slide. 

 

Please help.


Thanks
Best Regards

Mok (kmgoh@simtech.a-star.edu.sg)

storyline 360
  • JaniceRathert-4's avatar
    JaniceRathert-4
    Community Member
    4 years ago

    You can also open the Player, Click Menu in the ribbon at the top, and then click the Reset from story button at the lower right of the menu panel. You will get a confirmation message. Click Yes to reset the TOC.  If you have demoted titles in the TOC (like if they are grouped under a topic), you will lose the demotions and need to reset them.

    • KiahMokGoh's avatar
      KiahMokGoh
      Community Member
      4 years ago

      Thank you so much

      Best Regards
      Mok
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  • BeccaLevan's avatar
    BeccaLevan
    Community Member
    4 years ago

    Hello Mok!

    Thank you for reaching out and including that screenshot. It sounds like you see multiple "untitled slide" slides after publishing your project to your LMS.

    I'd like you to work directly with one of our support engineers, so I've opened a support case on your behalf. If possible, could you share your .story file using the upload link I've emailed to you? Then we'll reach out to you shortly after testing!

  • JaniceRathert-4's avatar
    JaniceRathert-4
    Community Member
    4 years ago

    I've had this happen when I didn't update the TOC in the player to match the order of the slides in the file.

    • KiahMokGoh's avatar
      KiahMokGoh
      Community Member
      4 years ago

      Thank you so much. How to update TOC?

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  • BeccaLevan's avatar
    BeccaLevan
    Community Member
    4 years ago

    Hello again, Mok! I believe Janice is referring to the Table of Contents in the player menu. This article will walk you through how to change the sequence of the slides in the menu.

    If you're still stuck, feel free to reach out in your case, and we can help!

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