Use a single project file per course, or one project file for a group of courses?

Hello Robyn,

Sorry to hear that you ran into this snag. 

It sounds like splitting up your course into smaller sections may have caused some issues with the performance of your course. I recommend testing both the crashing issue and the completion not recording properly in a different LMS like SCORM Cloud, just to see if the behavior you're running into is specific to SuccessFactors LMS. 

If you're not able to replicate the issue in SCORM Cloud, please reach out to the support team of SuccessFactors so they can check why your courses aren't working properly in their environment. If you are able to observe the crashing issues and the courses not reporting completion in SCORM Cloud, kindly share a copy of your project files here or in private by opening a support case so we can take a closer look at what's happening. We'll delete them when we're done testing!

I also noticed that you opened a separate discussion for the same inquiry here. I'm going to go ahead and close this discussion so we can consolidate all of the responses in this thread.