Forum Discussion
RobbieChristian
3 years agoCommunity Member
Using the Player's Seekbar to Scrub Through Videos - Video Freezes
I have a course that blends elements of animation, video, text, and icons. I want to use the player's seekbar to keep the screen clean of video controls. However, it's causing some issues. The video...
MariaCS
3 years agoStaff
Hi, Robbie.
Thank you for reaching out!
Let me ask you a few questions to narrow down the issue:
- Is this behavior happening in Preview or after Publishing (and if it's after publishing, which format are you selecting?)
- Can you reproduce this with a different video, or is it only happening to a specific one?
- Are you working from a local hard drive? We don't recommend working with files on a network drive as it can cause erratic behavior.
If this is only happening with a specific video/project, can you share it through a support case so we can investigate?