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Thinkaway's avatar
Thinkaway
Community Member
2 days ago

Video not autoplaying - displaying black screen with play button instead

Hi All

I've added a video to my first slide, and used the Video Options to set it to Autoplay, plus I set up a trigger to play the video when the timeline starts.

However, when I upload it to a browser or view it in Review 360, it's showing a black screen with a play button and the name of my SL file above it, which is not a great user experience. It's also doing this when I upload the SCORM file to WorkRamp, my client's LMS.

It's important the video autoplays at the beginning of the piece as this is meant to be a teaser and is meant to have impact.

I've seen elsewhere on this forum that this may be a browser limitation?

I wanted to check if that is the case though, and if anyone has seen any good workarounds (given that this is meant to be a high-impact teaser piece.)

thanks for any advice!

Adrian

 

2 Replies

  • As ChrisHurst1​  suggested, the blank slide is the key. This is due to Browser restrictions.  Once you Select Play (Triangle) to start the course, you should not have any issues.

    Also, if you have the video options set to play automatically, you do not need the trigger to play when the timeline starts.

  • ChrisHurst1's avatar
    ChrisHurst1
    Community Member

    Insert a blank slide before your slide with the video in it.

    On your new slide add a trigger to jump to the next slide after 0.5 seconds, it's important this new slide doesn't have any media in it.