Forum Discussion
Video not showing when viewing URL from a file published to the web
I have two videos in a course that won't show when published to the web. I can see the videos in Review 360, but the slide is blank when I upload the published file to the web server and launch the course. I have the seekbar active, and I can see it moving, but the video doesn't display.
Does anyone have a solution to this problem?
Thanks
Hi Tracy,
Just letting you know that I responded to this inquiry in the other post that you made here. Feel free to share your published course with us so we can try to replicate the behavior you're experiencing. We'll share details with you as soon as we finish testing your files!
Hi Jose,
Thank you for your response. I'll open a support case this morning.
I'm waiting to hear from my tech desk to see if it's an internal issue before sending it over to you. :)
No worries, Tracy! Thanks so much for the update! ✨
Have a great afternoon!
