Forum Discussion
MichelleSusar1
11 years agoCommunity Member
Videos not playing in published course. HELP!!
I am working on a course with lots of videos. Originally they were really blurry and so I've been having to use the work around I learned here. //www.screenr.com/NTHH
I published the course last...
KatieRiggio
5 years agoStaff
Good morning, Heather!
I'm happy to help look into why your videos are not playing in the published output. A few clarifying questions:
- Is this happening in any browser or just Internet Explorer?
- Is the course hosted on a web server or a learning management system?
- How were the videos imported into Storyline (From a file, website, Web Object)?
Lastly, are you comfortable with sharing the .story file? I'd like to test it in a similar environment and will delete it after troubleshooting. You can share it privately through this secure link.
- HeatherCooke5 years agoCommunity Member
I apologize for the delayed reply. Our IT department was able to help me out. I didn't realize that the web browser would block the Flash players.
Thank you for the prompt reply!
Heather