Forum Discussion
Vimeo Block not working when published as a web page!
When publishing a Rise course containing a multimedia block with a Vimeo file embedded, the Vimeo file is not found and shows as a blank window. This includes the Vimeo file that Rise includes as th...
Hi Luciana,
While I appreciate your reply and confidence in Chester, it's been several days since I filed the support ticket, and I have not yet heard anything. I have an eLearning platform set for release to thousands of students in the next couple weeks, and yet have NO resolution to this new bug in your platform.
Can you please follow-up with Chester and ask him to continue the conversation and address the issue, as you stated in your reply? Or is there anyone else who is available to help out and escalate this issue? Please help!
Thank you,
Dan
Hi Dan!
Sorry to hear about this setback! Happy to help!
Reviewing your support case, it looks like you connected with Chester on the 11th, and shared examples of the issue you are facing. I'll update your case with the feedback you shared, letting Chester know the matter is urgent. He should be following up with you again shortly!
Thank you for your patience!
