Forum Discussion
Why can't the Articulate Teams Account Owner change the Course Owner in Rise
Hello,
Maybe I'm missing something, but why am I, as the Teams Account Owner, not go in and change who the account owner on a Rise account in the Course settings if I'm a Course Manager? Is there a simple way to do this that I'm not aware of? Please see the screenshot I attached below.
Hi Tony,
Only the Course Owner can transfer course ownership.
- The Course Owner can do everything.
- A Course Manager can't edit labels, transfer ownership, set a Share password, or delete the course.
- A Course Collaborator can't access any of the options in Settings, Share, Review, or Export. They can only edit the course.
Hi Karl,
I understand the roles, but my question is why isn't there functionality built in as the Articulate Owner/Admin (me) to be able to switch roles for situations like my team is in now. My employee is OOO with COVID and we need a way to flip the Course ownership to other ID's on the team. I'm shocked that I don't have that ability to manage ownership as the admin of all of my teams seats.
Echoing this question. I have a former employee who is the "owner" of many of our courses. I need this to transfer to the admin, or at least to give me the ability to transfer it myself.
