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breshontale's avatar
breshontale
Community Member
3 months ago

Why is Review 360 not showing up as a publish option in Storyline?

Hi, I just finished a project in Storyline using a 30 day trial. I went to the 'publish' tab to add to Review360 and it's not an option at all to upload to. The project size is below 5GB and my trial account is signed in to both the software as well as the online hub. 

 

Any help would be appreciated, thank you!

  • Hi breshontale!

    Sorry to hear you're having issues publishing to Review 360!

    Since you're new to Articulate 360, it's possible network endpoints have not been enabled yet. You may need help from your IT team on this! Please check if port 443 is open. If not, ask them to open port 443 and add the domains in this article to your organization's 'allowlist'. If you're still having trouble after those steps, please connect with our team through a support case.

    They'd be happy to continue troubleshooting with you!