Zoom regions not functioning

As an update, I actually ended up rebuilding several modules to remove zooms so that the courses would function properly. I waited for 3-4 releases but ultimately had to let my client know that as this was not addressed by the updates I would have to charge for the rebuild. It wasn’t ideal for either of us. I really hope that zoom regions are a feature that is included in the testing phase for future releases to avoid this in the future. It’s actually a very useful and important feature for software demonstrations, and I’m glad we have it. 

This is so frustrating. I hope that the issue will be addressed soon for users that are not using SL 360. I understand that is where the development focus is, but it's important to continue to support your Studio, SL 2 & 3 users as well. We've been customers for a long time...

Hi, I've just started using Zoom for the first time with the latest version of 360 and have found that when using the zoom speed "very slow" it doesn't zoom back out fully after zooming in ... is that a related issue?

Thanks,

Wayne

Hi there Wayne,

We're seeing the same thing, and those zoom issues do seem to be related. Our team is still looking into this bug, and we'll share an update when we know more. In the meantime, hopefully the "slow" speed will work better for you.

Are the zoom actions .swf files? I am getting an error message when I try an upload an html5 lms zip file output to our cornerstone lms. it says I have .swf files in the zip and the only thing i can think of is the zoom actions. 

Welcome, Jessica. I'd love to investigate this issue with you!

We've noticed that .swf files are created even if a file is published for HTML5 only. Specifically, when there is a Zoom Region on a slide. While we continue to look into this behavior, the output should upload without any errors after deleting the .swf. However, do let us know if you still run into the same message!

If that description doesn't match your setup, could you let us know what version of Storyline you're using as well as publishing format? I'll be standing by!

Oh no, Jessica! So sorry you're having some loading issues after deleting those .swf files.

Would you be willing to share your .story file with our team here? Additionally, is this happening on multiple browsers, or a particular one? We'll help you troubleshoot and figure out solutions!

P.S. Looks like you may have replied via email in which your contact information came through. No worries, as this Peek video will show you how to edit it out!

Hi Everyone,

We just released another update for Articulate 360 and included a few important fixes that you'll see in the release notes here!

The issue you were running into with zoom regions with a transition speed of "very slow" didn't zoom in completely has been corrected as well.

Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here!

Hello Joyce!

Thanks for checking in on the fixes that will be included in the next Storyline 3 update. We are releasing a few fixes that have been made in Storyline 360. We'll update this discussion if any of those fixes mentioned in this discussion are included.

I've also have problem with zoom region which starts from the beginning (should start already zoomed). Not work as expected. Starts without zoom and then apply zoom out animation at the end. SL360 version 3.37.21453.0