I have seen this issue occur when a step didn't get a chance to completely load. For example, if you get to a slide that contains and Engage interaction & just click the next arrows quickly through it, then the steps won't register as viewed.
If this is an issue that is happening on a consistent basis even after clearing your cache and cookies, you might want to try the following workaround:
You may be able to reduce the duration of a step by modifying your published output.
Please note that the steps below are not supported by Articulate:
Publish your presentation > Click Open Folder
Open the Data folder
Open the SWF folder
Open the Engage folder for that particular interaction
Open the engage_content folder
Open the data.xml file in a program like Notepad
In the first line, you'll see this: "autoplayduration="5"
Change the number from 5 to 1. (note: You can change this number to 0 as well.)
2 Replies
Hi Arthur,
What do you mean by "stuck"?? Is it frozen or locked up?
I have seen this issue occur when a step didn't get a chance to completely load. For example, if you get to a slide that contains and Engage interaction & just click the next arrows quickly through it, then the steps won't register as viewed.
If this is an issue that is happening on a consistent basis even after clearing your cache and cookies, you might want to try the following workaround:
You may be able to reduce the duration of a step by modifying your published output.
Please note that the steps below are not supported by Articulate:
This discussion is closed. You can start a new discussion or contact Articulate Support.