1 Reply
Alyssa Gomez

Hi Jesse!

Rise 360 gives media files a unique identifier in the name, which is required for locating the file at runtime. However, some of those file names look uncharacteristically long.

Do your original file names contain characters outside of the English alphabet, numbers, or dashes (-)? 

For example, do they contain accented characters or other symbols? These could cause longer file names.