Your Computer is Offline!
Apr 07, 2021
By
Doug Doyle
Folks, can you please change your messaging to read...'Articulate Rise is not working right now?'
My computer is not offline. If 'Your Computer is Offline' is an attempt to somehow make it seem the problem is on my end, it's not working and it's irritating!
Thank you.
4 Replies
Hi Doug,
I'm sorry about that, and thank you for the feedback about the messaging. We'll keep you posted on our status, and you can also subscribe to our status page for updates.
Fully agree!! I have just reset my computer, reset my router, thought it was one of my courses that was corrupt!
How long until this is sorted? Not good when I have deadlines to meet. We require decent uptime otherwise what is the point of paying for licences?
Yes, our computers are not offline but the message makes us feel like it's our fault. Wasted time checking in with personal systems and coworkers.
Hi, folks. Rise 360 is working normally again, and we're monitoring performance. Let us know if you're still having trouble!