rise photo problems Nov 13, 2018 By Katherine Piatti i'm having trouble uploading .png and .jpeg files into rise. the file will start to upload and then stop without completing. i've tried in both firefox and chrome. same problem. anyone else experiencing this? troubleshooting?
Martika Cox Staff over 5 years ago11/13/18 at 4:48 pm (UTC) Hi Katherine, Sorry that you're experiencing trouble with this! We're currently monitoring this issue and we'll update you as soon as we can. You can also check for updates on the Articulate Status Page.
Martika Cox Staff over 5 years ago11/13/18 at 10:31 pm (UTC) Hi Katherine, Good news - we have fixed this issue with Rise. If you have any questions please don't hesitate to reach out!
Katherine Piatti Author Martika Cox over 5 years ago11/13/18 at 10:34 pm (UTC) GREAT! Thanks. Best, Katherine Katherine Piatti, Training Specialist Consumer Relations Division E: Katherine.Piatti@TXDMV.Gov O: 512.465.8009 [cid:image001.jpg@01D2DAEB.B4076940] 4000 Jackson Ave || Austin TX 78731 || www.TxDMV.gov
3 Replies
Hi Katherine,
Sorry that you're experiencing trouble with this!
We're currently monitoring this issue and we'll update you as soon as we can. You can also check for updates on the Articulate Status Page.
Hi Katherine,
Good news - we have fixed this issue with Rise.
If you have any questions please don't hesitate to reach out!
GREAT! Thanks.
Best,
Katherine
Katherine Piatti, Training Specialist
Consumer Relations Division
E: Katherine.Piatti@TXDMV.Gov O: 512.465.8009
[cid:image001.jpg@01D2DAEB.B4076940]
4000 Jackson Ave || Austin TX 78731 || www.TxDMV.gov
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