The Learners tab lists all users ever registered to your account, including users you’ve removed. You can sort the main list by name and total number of enrolled courses. Select a learner to access their individual report.

There are three major parts to an individual learner’s report: the dashboard, status tab, and activity tab. Return to the main Learners tab by clicking the arrow next to the learner’s name in the dashboard.

Viewing the Dashboard

On the individual learner’s report, you’ll see a dashboard listing their name and email address at the top.

Below that, the dashboard widget tracks the training in which they’re enrolled, with the color of the ring reflecting how many training items are completed, in progress, or not started (overdue training is listed on the status tab). Next to the widget, you’ll see a summary of how they’re progressing through the training in which they're enrolled.

To the right is the total number of hours they’ve spent learning since they joined your team.

Note: Course progress isn't displayed for Storyline 360 or third-party courses.

Viewing Status and Activity

Note: For both the status and activity tabs, use the drop-down menu to search for a specific course or filter the current view by selected training.


The Status tab lists all of the learners’ currently enrolled and completed training, sortable by name, status, duration, quiz score, course progress, last activity, and due date. In the due date column, overdue training is displayed in red. Filter this view by course using the search field. This report is exportable.

Expand a row to see the learner’s activity for that specific training. This includes activity date and duration, how many lessons were viewed, and any quiz scores for the session. You’ll see 15 rows of activity. If there’s more to see, the Show all activity link displays. This takes you to the activity tab where you’ll see all historical activity for this user in the selected training. 

Below the training activity, there's a link to download the user's course completion certificate.


The Activity tab is where you’ll see everything a user has done in Reach 360. It’s sortable by training name, date, duration, number of lessons viewed, and quiz score (with red or green values for failed and successful attempts). This report is exportable.