Rise/Articulate site down
I am not able to get the Rise 360 homepage to load, and my team mate is unable to use any AI features. I just got logged out of my account and now I am unable to sign in becuase of an error message. Is anyone else having trouble today? I am supposed to be showing off the new AI features to try to convice upper management to upgrade us today. 😐is there an Issue with Articulate 360?
When I tried to open a project that I need to work on, a pop up said I need to sign in, when I try to sign in it comes up with an error message: { "name": "AxiosError" } And my Articulate 360 Desktop app is saying I dont have a subscription/I must sign in - but when I try to sign in from the app I get the above error message I have an important project that needs to be completed by Monday and I cannot open it HELP!Articulate, let's talk pricing...
With the recent release of AI-powered features, a new pricing model is now available for Articulate 360: Let’s take a look at what this actually includes: Storyline 360 with a few AI features: The industry-standard tool for e-learning designers. Some like to call it a "glorified PowerPoint," but it's undeniably powerful. Rise 360: A simplified, web-based version that’s easy to use. Stock Library: A collection of assets to enhance your projects. Screen Recorder: While functional, it's a bit outdated and lacks some advanced features. A few other smaller apps and a review tool to gather feedback. To give you some context, here’s how the pricing for Adobe Creative Cloud stacks up. This includes all the apps (except the 3D Substance suite) with AI functionality integrated into their key products like Photoshop, After Effects, Premiere, and more. Adobe’s offering is over $1,000 cheaper than Articulate’s new AI-feature pricing, per year! And that’s with access to a large suite of tools, many of them advanced and complex: Now, I understand software development isn’t cheap, and Articulate has a strong foothold in the e-learning market, which is fairly niche. But personally, the pricing feels very steep. What do you think? Let’s keep this conversation civil and focused on the topic please.Articulate 360 is down?
Or they decided they didn't want me anymore? :) While working in Rise 360, I was logged out and now unable to regain access to any Articulate pages or products. A variety of errors occurring after various attempts: Gateway time-out The web server reported a gateway time-out error. Ray ID: 8c945ebb48e4acaa Your IP address: 73.176.186.102 Error reference number: 504 Cloudflare Location: Chicago Add yourself as a user You're currently an admin on this account. To use Articulate360 apps, please add yourself to a seat on your account. Pretty-print {"name":"AxiosError"}What happened please
I haven't been able to get on the Heroes page in awhile and the bookmark button and follow button are gone. Can someone fill me in please on how to bookmark a discussion to save it for future reference and how to follow (though I am assuming that is the bell that goes with a topic - correct?). Many thanks. This is my "go to" for help with projects and new learning.Closed Captions Only Displaying on First Line of Video
I'm experiencing an issue with the closed captions on my Storyline 360 imported videos. The captions only appear on the first line of the video and then disappear for the rest of the playback. This is happening even when I manually type the captions or try importing .srt or .vtt caption files. I recently updated Storyline 360 on August 27th, and this issue started occurring after that update. Has anyone else experienced this problem? I've tried troubleshooting it but can't seem to find a solution. Any advice or insights would be greatly appreciated. I'm hoping this is just a temporary bug that will get resolved in a future update, but in the meantime, I'm struggling to get my videos properly captioned. Thank you in advance for your help!
