Adding GIF to Engage Interaction-Low Animation Quality When Published-Studio 13

Sep 19, 2019

I've created a glossary in Engage (Studio 13) and added GIF images. When previewing in browser the images look fine, but when published the animation quality is significantly worse. I've adjusted the image and video quality to 100% and republished, but this didn't help. Is there a workaround for this issue? Thank you. 

1 Reply
Vincent Scoma

Hey Arnessa,

I haven't heard of any issues around GIF files publishing in lower quality. 

With your permission, I would like to review your file to help troubleshoot this further. You can share your files in this thread here or you’re always welcome to share it privately using this link. I'll provide an update on what I find and will delete it after having a closer look!

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