Here is a jpeg of what I get. The second scroll bar is the one to the left of the default scroll bar it covers part of the text in both Preview and Published.
Try decreasing it to 14. I tested this using the Articulate font and the second scroll bar didn't show up until the font size was 20. So, it may be lower depending upon the font that you're using.
Try decreasing it to 14. I tested this using the Articulate font and the second scroll bar didn't show up until the font size was 20. So, it may be lower depending upon the font that you're using.
It needs to be at 16 font size. The entire application is at 16 because of projection to a screen considerations. The further decrease in font size is an unacceptable band-aid instead of a solution.
Can you try using a different font that appears larger to your audience that doesn't replicate the issue of the double scroll bar? I realize that this is a band-aid solution, but it may be the only workaround until we can further investigate the issue.
Can you try using a different font that appears larger to your audience that doesn't replicate the issue of the double scroll bar? I realize that this is a band-aid solution, but it may be the only workaround until we can further investigate the issue.
Ok. We are doing a work around now, which ios our best choice of action. Please advice when a solution is available.
9 Replies
Can you post a screenshot of what you are seeing?
Here is a jpeg of what I get. The second scroll bar is the one to the left of the default scroll bar it covers part of the text in both Preview and Published.
Here is what it looks like.
Hi Rafael,
Can you try changing the font size to 18 instead of 20? This should resolve the issue.
The font is already at 16 when I posted the view of it.
Hi Rafael,
Try decreasing it to 14. I tested this using the Articulate font and the second scroll bar didn't show up until the font size was 20. So, it may be lower depending upon the font that you're using.
It needs to be at 16 font size. The entire application is at 16 because of projection to a screen considerations. The further decrease in font size is an unacceptable band-aid instead of a solution.
Hi Rafael,
Can you try using a different font that appears larger to your audience that doesn't replicate the issue of the double scroll bar? I realize that this is a band-aid solution, but it may be the only workaround until we can further investigate the issue.
Ok. We are doing a work around now, which ios our best choice of action. Please advice when a solution is available.
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