Elapsed time and seekbar in Engage
Jun 22, 2011
By
Kelly Miller
Hello,
I am trying to resolve an issue with Engage, but I am stuck. I am using the Labeled Graphic. The Playback setting I have selected in Interaction Properties is Interactive (advance in any order). The finished presentation will be run in the Restricted Mode.
When published or reviewed, the total time for the slide indicates 50 seconds, which is fine. However, when each icon on the graphic is clicked, the elapsed time and the seekbar jump around and ultimately will stop on some increment of 5 seconds (20, 25, 30, etc. and will never completely run to 50 seconds.
Is there a setting that I am missing? Any help would be greatly appreciated.
Thanks!
Kelly
9 Replies
Hi Kelly,
When a step in an Engage interaction does not contain audio, the default duration is 5 seconds. When the last step of the interaction is clicked and run through, it should set the interaction to "complete." If you're having problems with that, let me know.
Brian,
Thanks for your quick response to my question.
I currently have a published version running (free-play for review purposes) and if I select the icons in the most probably order, the first icon I click on will run the elapsed time and the seekbar to 45 seconds and will run to 50 to complete the slide. Subsequent selections wil move the elapsed time and seekbar backwards to another time. I am afraid that if I leave it this way, the student will be "trapped" until that person figures out the clicking the first icon will allow them to advance. The other possibility is that the students will figure out that by selecting the first icon they can essentially bypass the interaction.
Thanks!
Kelly
Hi Kelly,
Would you mind submitting a support case to us so that we can take a closer look at the issue? Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Send to Articulate Presenter Package – Articulate Presenter ’09 Help
Upload the resulting zip file from your computer to our server using this upload form:
Articulate Support - Upload Your Files for Review
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.
Brian,
Thanks, but I am unable to do that due to restricted content. I will press on with the presentation and try to figure it out as I go.
One thought: Would it help if I changed the setting so that it must be viewed in a linear mode?
Thanks again for your help!
Kelly
Hi Kelly,
You might try recreating the Engage interaction from scratch. The interaction shouldn't be functioning in that manner. Rather, it should be marked as complete as soon as it reaches the end of the interaction.
Hi Kelly,
I think I know what you mean. I'm seeing the same behavior and I don't think it's anything "wrong", just how Engage works. I have yet to figure out a fix or workaround.
Articulate can't account for the order in which the learners are going to go through the interactions. To your point, depeding on which step in the interaction they click, the seekbar will jump around and show different times. Normally that's no big deal; it's just that when you lock down the navigation and force learners to view all content before advancing it starts to become confusing because the learner may not understand what's wrong.
If you don't need the seekbar, you could try removing it from the player template. Or if you have the option, you could try loosening up the restrictions for that particular Engage interaction and/or the Presenter navigation.
Short of those two things, all I can figure out to do is put an instruction page early in the course explaining what might happen.
Hope this helps and maybe of of the gurus here will have a better suggestion!
Hi Bob,
The alternative is to embed the Engage interaction as a web object:
https://player.vimeo.com/video/143915670
By using this method, the end-user would only see the seekbar go from 0 seconds to 5 seconds and they would essentially be allowed to leave the interaction at any time.
Ohhh... nice tip, Brian.
Certainly going to give that a try!
Thanks.
Thanks guys!
Bob, I will give your suggestion(s) a whirl.
Brian,
Thank you for the info and the link on how to imbed Engage as a web object.
This discussion is closed. You can start a new discussion or contact Articulate Support.