email hyperlink generate "navigation canceled" error Oct 03, 2014 By Tracy Schuly Hi - I'm having a problem using email hyperlinks in my content. When the user accesses the email hyperlink, they get an email message window, but they receive the following message in the browser: Navigation cancelled. Navigatoin to the webpage was canceled. They are not able to get back to the course. In the email action for the hyperlink, I'm using the standard text: email:myname@xxx.com How can I stop this from happening? Thanks
Leslie McKerchie Staff over 9 years ago10/06/14 at 6:52 am (UTC) Hi Tracy! Make sure you are following this process when linking to an e-mail address in Engage: When the Add Hyperlink window appears, set the following properties for your hyperlink: Link Text: This field will already be populated with the text you selected, but you can change the text here if you'd like Action: Choose Send email to Email: Enter the destination email address. You can read more about this here.
1 Reply
Hi Tracy!
Make sure you are following this process when linking to an e-mail address in Engage:
When the Add Hyperlink window appears, set the following properties for your hyperlink:
Link Text: This field will already be populated with the text you selected, but you can change the text here if you'd like
Action: Choose Send email to
Email: Enter the destination email address.
You can read more about this here.
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