I have worked three days developing a "glossary" in Engage. The items are all Signs (American Sign Language). I have approximately150 media clips (about 4-6 seconds each). Every time I try to preview, it "shuts down" . I went back and tested all my other glossaries(exactly the same idea) and they still work. I'm on my last unit, and did not do any thing different this time than previously. It will start to play if I move to the middle of the list but even then, it plays through about two then crashes again. Any suggestions?
Thanks Peter- I really appreciate it. Unfortunately, I have a 20MB limit on my e-mail. My .INTR file is 115MB. Any suggestions for me to get this to you??
Sure thing, Allie. Let's start by having you submit a ticket to the support team. From there, they can assist you with getting the files to them, if necessary. Thanks!
4 Replies
Sorry for the trouble, Allie. Can you send us the .INTR file so we can take a closer look and help you troubleshoot? Thanks!
Thanks Peter- I really appreciate it. Unfortunately, I have a 20MB limit on my e-mail. My .INTR file is 115MB. Any suggestions for me to get this to you??
Thanks,
Allie
Sure thing, Allie. Let's start by having you submit a ticket to the support team. From there, they can assist you with getting the files to them, if necessary. Thanks!
Done! thanks.
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