Engaging Interactions gets stuck on non-installed flash in Firefox

Jan 27, 2016

Hello,

I am having an issue which is engaging interactions always get stuck on Firefox that doesn't have flash installed.

Is there any work around this issue? Note that it runs perfectly on chrome but always gets stuck on Firefox.

4 Replies
Christie Pollick

Hi, Hamzeh -- So sorry to hear of your difficulties! Have you had a chance to check out this information on System Requirements for Engage '13, particularly this section on Viewing Content?

Viewing Content
Flash

Flash Player 10 or later, and one of the following browsers:

  • Windows: Internet Explorer 6 and later, Microsoft Edge (latest version), Firefox 1.x and later, Google Chrome (latest version), Opera 9.5 and later
  • Mac: Safari 3 and later, Firefox 1.x and later, Google Chrome (latest version)
  • Linux: Firefox 1.x and later
HTML5
  • Windows: Google Chrome (latest version)
  • Mac: Safari 6.0.5 or later, Google Chrome (latest version)
  • Mobile: Safari in Apple iOS 6 or later
Apple iOS Articulate Mobile Player in Apple iOS 6 or later on iPad
Android OS Articulate Mobile Player in Android OS 4.1 or later (optimized for tablets)

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