In Engage, images disappear after zooming

I am having problems with the image zoom feature in two different Engage interactions: Accordion and Media Panel. I inserted an image into each step and checked "zoom" so learners could expand the photo. In both the preview and published versions, I can zoom the image without a problem, but when I go back to a step I already viewed (and zoomed the image), both the image and text in that step disappear. It doesn't happen on every image. I have resolved a few of the images by resizing the photo, but there are a few that I cannot fix. Any ideas?

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