Issues Importing Engage into Storyline 2

Has anyone had any issues with attempting to import Engage into Storyline 2. When I try to import an Engage interaction into Storyline 2 it tells me it cannot import it and that I need to install Engage; however, I have Engage installed and can open my Engage projects. I have updated my Engage with the most current version. Could this be an issue?

5 Replies
Alyssa Gomez

Sorry you're running into that, Helena. I can help you narrow this down, but first I have a few questions about your file:

  • Did you import the Engage interaction into Storyline 360 or Presenter 360?
  • Did you publish the file for Web, LMS, or something else?
  • Where did you upload the published output before you tested it?