In my Engage interaction I have both video and audio (audio recorded in audacity and imported). I am finding that when I publish the presentation the audio plays fine, but the video will cut off at the end. Any tips?
First, can you tell me how you're viewing the published interaction, please? Are you viewing the published output files locally, or are you uploading to a web server or LMS?
If you're viewing your published files locally, this may be the problem. If you view a published Studio '13 or '09 presentation on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.
To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the article below for more information:
I suggest using SCORM Cloud for your course - it's a great place to test SCORM content.
Another option would be to use ourTempshareserver. Just keep in mind that this server is only available for testing content - it is not officially supported by Articulate and all content will be removed automatically after 10 days.
You're always welcome to try outArticulate Online, as well - it's available for a free 30 day trial.
If you're uploading to a web server or LMS, please try clearing your browser cache. If that doesn't help, try viewing the project in a different web browser.
If you still have trouble, please share your .intr file for the Engage interaction. I'd be happy to take a look and see what's happening with the video.
1 Reply
Hi Kat,
Welcome to E-Learning Heroes!
First, can you tell me how you're viewing the published interaction, please? Are you viewing the published output files locally, or are you uploading to a web server or LMS?
If you're viewing your published files locally, this may be the problem. If you view a published Studio '13 or '09 presentation on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.
To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the article below for more information:
Tips for Managing Project Files
If you're uploading to a web server or LMS, please try clearing your browser cache. If that doesn't help, try viewing the project in a different web browser.
If you still have trouble, please share your .intr file for the Engage interaction. I'd be happy to take a look and see what's happening with the video.
Thanks!
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