No Audio in Engage Videos
I have a video that plays fine on its own as an mp4. I have inserted it into Engage 13. I then added the Engage interaction into Presenter through PowerPoint. There are other videos that are being used in different engage interactions, but they all work fine. When I publish the project, the audio is not playing on that particular video.
The only difference from this video and the other videos that work correctly is the fact that this particular video was shot in China with a camera that only shoots in PAL. All of the other videos I'm using were shot here in the US with a camera that shoots NTSC.
The videos, including the one that is not working correctly, were all rendered with the exact same settings in my video editing software, so they should be the same. I'm not sure where to go from here.