Problem with linking to documents in Engage Player Tab

Feb 18, 2013

Hello,

Last summer I created a course with an Engage Player tab which had several links to PDF documents.  This worked perfectly but recently I’ve updated the course content and find the links no longer work.  When clicking on the links in the Engage Player tab I get the message “Cannot find file......Make sure path or internet address is correct. “  It would appear the Engage is now looking for a web address rather than the documents.  The document path names have not changed.  Has a patch been made to Engage 09 that has caused this or am I doing something wrong?

Chris

1 Reply
Peter Anderson

Hi Chris, welcome to the community!

Any chance you'd be able to share your project files with us so we can see what might be going on? First, please create an Articulate Presenter Package of your presentation as described here. Then upload the resulting zip file from your computer on the second page of this form, and we''ll attempt to diagnose what's happening when we receive your upload. Thanks!

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