Screen sizing issues when using Engage 360/Storyline 360 in an LMS
I have used two Engage 360 assets (accordion and conversation) within a Storyline file. When I launch the course within a browser, either Chrome or IE, the course plays as expected.
However, when I import the course into our LCMS the course launches at an incorrect size (varies by browser type). Then, when I navigate to the screens that contain the Engage 360 assets, the screen resizes again as if the Engage 360 assets are telling the program to set the screen size.
We removed the two Engage 360 assets from our current course, but it still opens within the LCMS at the wrong size. For this reason we are not sure if the problem is caused by the Engage 360 assets or could possibly be a setting within Storyline.
Our course is simply an update to a course we generated last year that used the two Engage 360 assets but with no issues. We made font-related content changes to the Engage 360 assets and changed the color scheme for the Storyline file, along with general text/image updates.
Would you please let me know if there is a setting in either application that could be the source of this issue?