TAB & FAQ removes content & audio itself

Mar 08, 2011

I've rebuilt this one interaction several times. First in an FAQ & then decided to use an FAQ instead. Both have at some point decided, themselves, to remove all the images and now the audio as well. It will also revert to the default color scheme. 

Stupidly I closed & saved to presenter as well - so looks like another rebuild. :(

Is there any way to rebuild from a previously published output? 

I was in the final edit stages of this project - had to just replace some audio, then noticed the images had gone on a quick preview.

There are 10 segments, 7 are image, text and audio,  3 had audio and an embedded swf.

Now there is only audio on the first slide (and one other as that was the edited one I just added) , no images, blank swfs.

I have 15 or so other engages in this one with no problems.

ideas?

1 Reply
Brian Batt

Hi Karyn,

I apologize for the issues that you've had.  You won't be able to rebuild from previously published output.  However, be sure that you're working off of your local hard drive and not a network or USB drive.  

If you continue to have issues, please submit a support case to us so that we can figure out the root cause of the issue:

http://www.articulate.com/support/contact/

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