Articulate Quizmaker 09 Answer Letters

I created a quiz in Quizmaker 09.  When the questions display, the letters associated with the answers do not appear.

One of my friends said to not shuffle the answers to fix my problem.  I tried that, and it did not work.  I also rebuilt a new question without shuffling the answers.  The lettes still did not appear.

Can you help me?

Thanks

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