Exit Training; Does Not Return To Place You Left Off

Aug 22, 2016

Hi.  I have been playing with this for about 5 business days with no luck.  I have a PowerPoint training class with 8 quizzes.  If you exit about half-way through the training, , it will return you to the beginning of quiz 5 each time.  Even after you pass quiz 6 and finish the training.  I have rebuilt the quizzes, tested them in a "mini-training version" and returning works properly.  When I place the quizzes in the 94 slide training and advance toward the end, you cannot return past slide 60-ish and it goes to the quiz there.

Please help!

10 Replies
Robert Najjar

So, I tried your suggestion and it didn't work.  The student completes the quiz, advances to the next slide, and exits the training.  Upon returning, the student is returned to the start of quiz that they already completed.

If the student proceeds further in the training after this quiz and successfully completes later quizzes and then exits, upon return the training resumes at this quiz and not where the student left off.

The quizzes and exiting/return works correctly in a test PowerPoint with 17 slides that I built to see if it was the quiz.  It does not appear to be the quiz.

Please help!

Robert Najjar

Lea in Articulate Support investigated the issue, confirmed it, and provided the solution. 

"The suspend_data element for Articulate Studio '13 SCORM content tells the learning management system (LMS) where you leave off when you exit a course. It lets you resume the course later in the same place without having to start over.   Since the SCORM suspend data limit has been exceeded, the course is not able to resume correctly."

Publishing the training using SCORM 2004 4th Edition instead of SCORM 1.2 fixed the problem.

Thank you, Lea!!!!!!  :-)

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