Hi. I have been playing with this for about 5 business days with no luck. I have a PowerPoint training class with 8 quizzes. If you exit about half-way through the training, , it will return you to the beginning of quiz 5 each time. Even after you pass quiz 6 and finish the training. I have rebuilt the quizzes, tested them in a "mini-training version" and returning works properly. When I place the quizzes in the 94 slide training and advance toward the end, you cannot return past slide 60-ish and it goes to the quiz there.
Hi, Robert -- Thanks for reaching out here and sorry for your troubles! May I ask if you can confirm that you have had a chance to review the information here on Changing the Player's Resume Behavior in Quizmaker? And are you also finding the same behavior when testing in the intended environment?
So, I tried your suggestion and it didn't work. The student completes the quiz, advances to the next slide, and exits the training. Upon returning, the student is returned to the start of quiz that they already completed.
If the student proceeds further in the training after this quiz and successfully completes later quizzes and then exits, upon return the training resumes at this quiz and not where the student left off.
The quizzes and exiting/return works correctly in a test PowerPoint with 17 slides that I built to see if it was the quiz. It does not appear to be the quiz.
Lea in Articulate Support investigated the issue, confirmed it, and provided the solution.
"The suspend_data element for Articulate Studio '13 SCORM content tells the learning management system (LMS) where you leave off when you exit a course. It lets you resume the course later in the same place without having to start over. Since the SCORM suspend data limit has been exceeded, the course is not able to resume correctly."
Publishing the training using SCORM 2004 4th Edition instead of SCORM 1.2 fixed the problem.
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Hi, Robert -- Thanks for reaching out here and sorry for your troubles! May I ask if you can confirm that you have had a chance to review the information here on Changing the Player's Resume Behavior in Quizmaker? And are you also finding the same behavior when testing in the intended environment?
Thank you for the quick reply. I will look into this and get back to you.
Regards,
Bob
So, I tried your suggestion and it didn't work. The student completes the quiz, advances to the next slide, and exits the training. Upon returning, the student is returned to the start of quiz that they already completed.
If the student proceeds further in the training after this quiz and successfully completes later quizzes and then exits, upon return the training resumes at this quiz and not where the student left off.
The quizzes and exiting/return works correctly in a test PowerPoint with 17 slides that I built to see if it was the quiz. It does not appear to be the quiz.
Please help!
Environment: SCORM Cloud. There have been no inconsistencies between SCORM Cloud and our ELM system. This has been a problem in both systems.
Hi Robert!
If you are able to replicate in SCORM Cloud, then would you be able to share your Articulate Package with us here?
I sent the package. It was built with Studio 13, but that was not an option for the submittal, so I listed Presenter 13.
Thank you for the help, Leslie!
You handled it perfectly! Thanks for the update. I see your case (00880560) and will follow along as well.
Lea in Articulate Support investigated the issue, confirmed it, and provided the solution.
"The suspend_data element for Articulate Studio '13 SCORM content tells the learning management system (LMS) where you leave off when you exit a course. It lets you resume the course later in the same place without having to start over. Since the SCORM suspend data limit has been exceeded, the course is not able to resume correctly."
Publishing the training using SCORM 2004 4th Edition instead of SCORM 1.2 fixed the problem.
Thank you, Lea!!!!!! :-)
Wonderful! Glad that you were able to get the assistance that you needed Robert and I appreciate you popping in to share an update.
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