I'm having ongoing issues and I'm wondering if it is the difference between a quick fix and a re-install.
Quizzes do not save for me. I have had to re-do many of them. I build a quiz, publish it to a power point and if I go back to update I get a "file not found" message.
I often have issues publishing to a word doc.
Anyone with any insight I would appreciate this as I am fairly new to the software and am not sure if it's user error or not installed correctly.
First of all, be sure that when creating, editing, and publishing Articulate Presenter '13 courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for more information.
You can try to do a repair of your software, which is a first step, but if this doesn't work, then we suggest a more detailed approach which includes an uninstall/reinstall.
My computer used to forget the location of quizzes. The quizzes are on my computer though. When I got that message I used to delete and reinsert the quiz. I make sure I save everything in the same folder rather than where Articulate suggests. That way I can find files easily.
I cannot create new quizzes. I have to use a template of another quiz to build a quiz. If the new quiz has more answers, I'm unable to put in anything. (For example, a multiple response question in the older quiz had 3 possible answers, the new quiz has four...I can only enter three)
I cannot create a new question in the quiz either.
The quizzes are still not saving properly to my desktop or share drives.
Sounds good Heather, I think we've come full circle:
Leslie McKerchie said:
Hi Heather!
First of all, be sure that when creating, editing, and publishing Articulate Presenter '13 courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for more information.
You can try to do a repair of your software, which is a first step, but if this doesn't work, then we suggest a more detailed approach which includes an uninstall/reinstall.
Quiz maker is frustrating me. I design the slides and when I go back to the question they've gone back to the default font etc. Do you know what I am doing wrong? Sonya
When creating, editing, and publishing Articulate Quizmaker '13 quizzes, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for more information.
9 Replies
Hi Heather!
First of all, be sure that when creating, editing, and publishing Articulate Presenter '13 courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for more information.
You can try to do a repair of your software, which is a first step, but if this doesn't work, then we suggest a more detailed approach which includes an uninstall/reinstall.
I am using Presenter 09.
I generally work off my hard drive to publish, but not to create so I will try that and the repair.
Thanks
Heather
Sounds good Heather, thanks for the update
Hi
My computer used to forget the location of quizzes. The quizzes are on my computer though. When I got that message I used to delete and reinsert the quiz. I make sure I save everything in the same folder rather than where Articulate suggests. That way I can find files easily.
Sonya
Thanks for sharing Sonya
Hopefully Heather will be good-to-go soon!
I cannot create new quizzes. I have to use a template of another quiz to build a quiz. If the new quiz has more answers, I'm unable to put in anything. (For example, a multiple response question in the older quiz had 3 possible answers, the new quiz has four...I can only enter three)
I cannot create a new question in the quiz either.
The quizzes are still not saving properly to my desktop or share drives.
Maybe I need to reinstall?
Sounds good Heather, I think we've come full circle:
Quiz maker is frustrating me. I design the slides and when I go back to the question they've gone back to the default font etc. Do you know what I am doing wrong? Sonya
Hi Sonya!
When creating, editing, and publishing Articulate Quizmaker '13 quizzes, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for more information.
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