If you're referring to the Slide View question editor, then that's certainly not expected behavior. I'd suggest sending us your .QUIZ file so we can take a closer look. Thanks, and sorry about the trouble.
Unfortunately, I'm unable to send the file because its not saving in my Quizmaker folder, but when I open up Quizmaker I'm able to open the file from there.
Please help me with this! It is the weirdest thing!
FYI, I did just recently have to re-install Articulate 09 on my computer because of a system upgrade that removed my original download of the product....can that have something to do with it?
Yeah, it's possible that it didn't install properly. Have a look at this article to see if you can identify any issues, and if nothing clicks, feel free to submit a ticket to our support team. Thanks!
6 Replies
Hi Darsheia, welcome to Heroes!
If you're referring to the Slide View question editor, then that's certainly not expected behavior. I'd suggest sending us your .QUIZ file so we can take a closer look. Thanks, and sorry about the trouble.
Unfortunately, I'm unable to send the file because its not saving in my Quizmaker folder, but when I open up Quizmaker I'm able to open the file from there.
Please help me with this! It is the weirdest thing!
FYI, I did just recently have to re-install Articulate 09 on my computer because of a system upgrade that removed my original download of the product....can that have something to do with it?
Yeah, it's possible that it didn't install properly. Have a look at this article to see if you can identify any issues, and if nothing clicks, feel free to submit a ticket to our support team. Thanks!
Thanks Peter! I will have my support department troubleshoot this problem for me and I will definitely refer them to the article provided.
Sounds good, Darsheia
Let us know if you need any further assistance.
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