5 Replies
Christine Hendrickson

Hi Scott!

How are you viewing the content? Are you running it from a web server, LMS, etc? 

Also, are you publishing the quiz as a standalone file from Quizmaker, or are you inserting it into Presenter/PowerPoint?

If you view a published Studio '09 presentation on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.
To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the following article for details:
Scott Johnson

Hi Christine, 

It's been inserted into a Presenter file, which has then been tested locally, on a network, and also through a web server.

I've a suite of six modules, where an exam has been created and inserted, and they've all been published, tested locally and hosted on a web server in the same way. Only this one of the six has the problem. I've also got all the necessary permissions on our various testing areas, so I can't see why this issue occurs.

To resolve it, I've had to create a new quiz, and reimport all the questions again. I don't mind doing this occasionally, but when the issue occurs randomly it's not something I want to do often, so I just wondered if there's a reason for it.



Christine Hendrickson

Hi Scott,

That is strange. I'm glad to hear that you are able to resolve this by creating a new quiz, but this is something we'd like to resolve so you don't run into the problem again. 

The first thing I would do is make sure that you're modifying and publishing local files only. 

  • Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names.

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

If the files you're working with are local and you run into this issue again, I wonder if it may be an issue with the files becoming corrupt. If you do see this come up again in a new file, please go ahead and send it over to us so that we can test the file and see what may be causing the issue. 

Thanks again, Scott!


Sue Cordell

Is there ANY way to change the order of questions?  I'm inputting in the order the client wants them, but Articulate 13 QuizMaker is putting them where it wants and won't allow me to change.  I have deleted and tried re-entering questions where they are supposed to be but it puts the questions first or somewhere in the middle of the stack and NOT at the end.  HELP PLEASE!