I'm having problems with figures appearing in the box where the user is to write their answer to a numerical question. I'm wondering if this is happening when I duplicate a question but I'm not sure. But I know I haven't put it there and it's not on the design slide or in the actual question. I hope that makes sense. Anybody else had this issue in 2013?
I haven't seen this - but since you mentioned duplicating questions, is there any connection between what is appearing on the slide and what you duplicated? Are you able to see the same behavior when starting with a fresh quiz slide? I'd begin by checking that you're working on local project files as described here. Also, if you'd like us to take a look at your .quiz file you can share it here in the forums or send it along to us privately here.
When I do the next one, I'll pay careful attention to it. I seem to be able to resolve the issued by moving the answer box around and resaving! Thanks Sonya
Thanks for sharing your update Sonya! I can see where you have submitted your support case (#00380014) and that Karla is working on testing your content. I will follow along as well.
I just checked on your case, and have no update yet nor do I have a timeline to provide. It is flagged so that Karla will be able to contact you if necessary and with any updates in the future.
8 Replies
Hi Sonya,
I haven't seen this - but since you mentioned duplicating questions, is there any connection between what is appearing on the slide and what you duplicated? Are you able to see the same behavior when starting with a fresh quiz slide? I'd begin by checking that you're working on local project files as described here. Also, if you'd like us to take a look at your .quiz file you can share it here in the forums or send it along to us privately here.
Hi,
When I do the next one, I'll pay careful attention to it. I seem to be able to resolve the issued by moving the answer box around and resaving! Thanks Sonya
Thanks Sonya for the update!
Hi,
I have submitted the quizzes privately for you to see as I'm still experiencing this issue.
Sonya
Thanks for sharing your update Sonya! I can see where you have submitted your support case (#00380014) and that Karla is working on testing your content. I will follow along as well.
Looks like this was referred to our QA Team to further investigate.
Yes it was (eventually) it's causing a real problem for us.
Any news?
Sonya
I just checked on your case, and have no update yet nor do I have a timeline to provide. It is flagged so that Karla will be able to contact you if necessary and with any updates in the future.
This discussion is closed. You can start a new discussion or contact Articulate Support.