"Save to database" no longer works with Quizmaker 09 and IE11

Apr 02, 2015

A couple of years ago I created a number of surveys using Quizmaker 09 which saved the results to an MS SQL Server database using Asp.net files and javascript. The method I used was based on a solution which I found on the Articulate forum.

I have recently been asked to update one of these surveys. I have republished this updated survey from Quizmaker 09 (V3.3.1303.2214) and discovered that it no longer saves the results when I use IE11. I have discovered that switching on Compatibility mode for our website may solve this problem , but this is not feasible as we cannot alter all user profiles to force them to access our website in Compatibility mode.

The old surveys still work ,but I am unable to update them. Does anyone know of a solution to this problem?

3 Replies
Suzan Allen

I think I have managed to find a solution to my problem by reading other discussions related to this topic. The knowledge base article - http://en-uk.articulate.com/support/quizmaker-09/finish-button-doesnt-close-the-browser-window-qm09 suggested opening the survey in a new browser window. I found that if I used a hyperlink to do this and altered the survey so that it did not display the results slide it saved the results successfully. However I had to put the survey in a new folder - overwriting the old one did not work. I also had to run the IE updater to fix the javascript. I have yet to test it with different user profiles ( I am aware that some users and PC profiles need to be updated to allow pop-ups to work), but I am satisfied that I have found a good solution.

I expect that I may have to go through this process again when a new version of IE is released.

We may consider upgrading to Quizmaker 13 in the future providing that we are convinced that this would not cause further problems.

This discussion is closed. You can start a new discussion or contact Articulate Support.