2012 thanks to Articulate Support/Dev Team - whoever u are...
I just wanted to say THANKS to everyone "behind the scenes" at Articulate, people who work on ALL products, not just Storyline).
There are some people that we see and hear every day like Jeanette, David, Tom, Arlyn, Magnus etc; there are the visible support staff who post here like Peter and Christine, but then there are also a whole raft of people who sit in the organisation supporting, planning, selling (hi Don!), advertising and developing. I would like to say "thanks" on behalf of me, and anyone else who can't make it today.
You guys in Dev have created something new, something that allows we, (your customers), to delight OUR customers. I would not say it is "effortless", and of course, we would all like a version update per month, and spot releases every week, however, we know that is impractical and fanciful. Keep on doing what you do please. It's pretty damned good, allows me to make my clients very happy indeed.
I spent 15 years in technical application Support, I know what it's like, (especially after a new product launch). I know that it feels relentless, but (in my experience anyway), you guys remember that while it's only 1:100+ problems for you, it is 100% of my problems. We get solutions, from you as well as the Forums, and I know that Support also drives innovation and product development, so please keep on doing what you do. You do it well.
I bet it's been a crazy 2012 for you all, and with Studio '13 coming up, (and Storyline Release 2?), I would make a prediction that 2013 will be just as/more crazy.
Many thanks - to everyone.
Have a great Christmas break, have a great New Year, let's all have a great 2013.