2nd Results Screen

Hi Sheena and welcome to Heroes!

It looks like you tried to insert an image here - but I couldn't see it.  Is this 2nd results screen in your .story file or within your LMS? If it's something you're seeing in the LMS I'd begin by reviewing this article on troubleshooting common LMS issues.  You may also want to reach out to your LMS team directly as they're your first resource for tracking and reporting issues within the LMS. If it's within your Storyline course - what is this second results screen connected to? Is there more than one quiz set up? Can we take a look at your .story file to see what this may be tracking? 

Hi Ashley,

It's within my Storyline Course. Unfortunately, I don't know what it is attached to. I'm very new to storyline, as this is a project that I'm taking over from a co-worker that left our company. There are multiple (3) quizzes in the story file. Any help you could provide would be greatly appreciated!

Hi Sheena,

Do you have the .story file that we could take a look at? If you only have the published output from your former co-worker there won't be a way to update/edit anything within the Storyline course, so you may need to rebuild the course if that is the case. 

Hi Ashley,

I do have the story file. We transferred it to my computer, prior to my co-worker leaving.

Hi Sheena,

Thanks for sharing your file. Taking a look at this I see a total of four results slide - one in each of your module scenes, and one in the main scene that seems to be tracking the other results slides, and it's that main results slide (1.3) that would be tracked in your LMS? Can you tell me which one you're seeing "second" that tells you you've failed - and what path you take to get there?

Hi Ashley,

It appears after taking the exam in the second module "Terms and Conditions". I complete the exam, and answer every question correctly, and get a "Pass" screen. Then I hit the "Menu" button and get a second screen that shows the following:

Hi Sheena,

Thanks for clarifying how you end up on that screen. That seems to be expected based on your set up - as the menu button directs you to the slide 1.3 results slide - and you haven't taken any of the other quizzes yet, so therefore the user hasn't passed all three quizzes which are tracked by that results slide. Instead of directing the user back to that results slide, I would direct them back to the menu where they initially choose to take a particular section, and then implement a state change to indicate which quizzes they've already taken and/or passed - based on the state of each menu button, you could then set it up to determine if the user should see the final results slide when they've taken/passed all the quizzes. 

Thanks Ashley,

I really appreciate all of your help!

No problem Sheena, and glad we were able to figure it out.