I created and exported a video in Adobe After Effects as an mp4. The published Storyline works fine in IE, but Chrome turns the white background of the video gray. Any ideas?
Thanks for sharing a screenshot of what you're seeing on your end. I'd be interested in taking a peek inside your file and testing the published output. You can attach your file directly here or share it privately with our Support Engineers, if you'd rather go that route.
4 Replies
Hi Kim!
Thanks for sharing a screenshot of what you're seeing on your end. I'd be interested in taking a peek inside your file and testing the published output. You can attach your file directly here or share it privately with our Support Engineers, if you'd rather go that route.
Thank you Alyssa, I will
send it to the Support Engineers
Thanks Kim and i see you're working with Vira on this case, so we'll follow along.
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