Articulate Review file not loading in Microsoft Edge
Oct 30, 2023
Hi everyone.
I wonder if someone can help me out here...?
I have an Articulate Storyline e-learning module and last week, I was publishing it to the Review 360 section online. Last week it was all working OK and when I published it, it automatically opened in Microsoft Edge under the link that starts with "https://360.articulate.com/review/content/ ETC ETC" ( I am not disclosing the full link as this is a private, confidential learning module for my company!)
But when I tried publishing today when I preview it comes up with a blank page in Microsoft Edge that starts with "extension://acallcpknnnjahhhapgkajgnkfencieh/loading.html#https://360.articulate.com/review/content/ ETC ETC".
Can anyone explain this?
Is this to do with the extensions in Microsoft Edge?
Does this mean that my Storyline file has been corrupted?
Thanks in advance.
Keith
2 Replies
Hi Keith!
Thanks so much for reaching out. I understand your need for security, so I have opened a support case on your behalf. I'd like to have our talented Support Engineers take a closer look at your .story file and setup.
We'll continue the conversation over in your support case!
Have a great start to your day!
this seems a (known) new problem with edge and "Legacy Browser Support for IE Mode"
https://support.google.com/chrome/a/thread/241658892/legacy-browser-support-for-ie-mode-in-edge-stop-loading-after-typing-url?hl=en
https://bugs.chromium.org/p/chromium/issues/detail?id=1497184