Articulate Review file not loading in Microsoft Edge

Oct 30, 2023

Hi everyone.

I wonder if someone can help me out here...?

I have an Articulate Storyline e-learning module and last week, I was publishing it to the Review 360 section online. Last week it was all working OK and when I published it, it automatically opened in Microsoft Edge under the link that starts with "https://360.articulate.com/review/content/ ETC ETC" ( I am not disclosing the full link as this is a private, confidential learning module for my company!)

But when I tried publishing today when I preview it comes up with a blank page in  Microsoft Edge that starts with "extension://acallcpknnnjahhhapgkajgnkfencieh/loading.html#https://360.articulate.com/review/content/ ETC ETC".

Can anyone explain this?

Is this to do with the extensions in Microsoft Edge?

Does this mean that my Storyline file has been corrupted?

Thanks in advance.

Keith

 

2 Replies
Luciana Piazza

Hi Keith! 

Thanks so much for reaching out. I understand your need for security, so I have opened a support case on your behalf. I'd like to have our talented Support Engineers take a closer look at your .story file and setup. 

We'll continue the conversation over in your support case! 

Have a great start to your day!