Audio issue Storyline 1 (Please Help)

Oct 14, 2015

Hi All,

I inserted the "sound from file" for the first six slides and the files loaded to the six slides perfectly.  Now when I try to insert audio in the next slide (slide 7) it shows it loading but it does not appear on the timeline. I tried inserting audio to the slide after that one  but still no luck?

These are .wav files and I am running on Windows 7 Pro.

Any ideas or suggestions?

Thank you.


4 Replies
Patti Bryant

Hi Ray!

Here's a couple things to try:

  • Create a totally new slide and try to add the audio
  • Rename the audio (make sure there's no special characters) to something simple like 1.wav. Make sure no other audio is named the same. Try re-inserting.
  • Exit Storyline. Re-open and try again.

Let us know if any of these suggestions work. Thanks!

Keepin' the joy,

Ashley Terwilliger-Pollard

Hi Ray,

Are you using the same audio file across slides or different throughout? So it's only after slide 7 that you're having difficulty with? Are you able to share the .story file here with us? 

It's also a good reminder to check into the following elements for good practices when working on your files: here and here

This discussion is closed. You can start a new discussion or contact Articulate Support.