Audio not replaying
Dec 04, 2017
I have a course - I cannot share it as it is for a client.
The audio I have is in 7 separate pieces.
The timeline plays and stuff animates in, in time to this audio.
The first time it plays it is fine, but then I have a replay button - this is set to take you to the same screen - in order to reset and replay the screen - my screen is set to reset to initial state.
When I click the 'replay' button the first audio plays, and then a tiny snippet of the very end of the second audio plays, and then that is it - none of the others play.
I have tried then setting the audios to play when timeline reaches cue points - with a cue point set for each audio, - this again works fine on the first play - but does not work after you have hit the replay button.
I tried also putting stop audio triggers on the replay button - so that they would be stopped before the trying to play them again - again this did not work.
Why will only the first audio play?
4 Replies
Hi Lizzie, have you seen this same issue in both preview and published output?
Are you able to reproduce the issue? If you import this slide into a new Storyline project does it behave the same?
Have you submitted a support incident with Articulate?
It sounds like you're doing all the right things, but it's hard to troubleshoot the problem if we can't see a sample of the slide.
Hi Sorry slow reply - busy week!
This happens in all preview, published, review tool.
I have managed to create a work around where the replay button goes to a blank screen that is set to return back to the screen with the audios on when timeline starts, which fixes the audio problem, but I don't get why the audios just wont replay from a straight replay button.
Glad to hear you figured out a workaround. If you're ever able to upload a sample slide with the same problem I'll take a look at it.
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