I have tried for two days now and every time I publish 360, as it is 'preparing to load slides', I get the "Articulate Storyline Error Report"! I am at my wits end. I received it some the day before when I was loading some pictures (but got through that). I need to get this done. Please help.
this "error" message from storyline is not very helpful - please click on the blue text "information", then a second window will open with really interesting informations.
Just copy the text from the second window and post it here.
2 Replies
I am also getting the Error Report when I try to Preview selected slides, or create a word document.
this "error" message from storyline is not very helpful - please click on the blue text "information", then a second window will open with really interesting informations.
Just copy the text from the second window and post it here.
or you could open a support ticket
https://articulate.com/support/contact/360-teams
send them the storyline error logs
-> open in windows file explorer
%LocalAppData%/Articulate/360/Logs/
-> Storyline_STABLE_yyyymmdd_hhmmss.log