Bingo Template with Interactive Video/Audio
May 21, 2018
By
Jenn Grover
Hi, I am using @Montse Anderson's fabulous Bingo template and integrating an audio of a call center contact. I want the user to click on the card when they hear one of the 9 criteria from their call checklist.
Some of the criteria (like things related to tone and manner) should be correct at any part of the contact, however, more specific items, like using the person's name, should only be correct after that point in the audio. Is there a way to add a trigger or variable that can be used to trigger the bad call layer if the person clicks on one of the cards that should not be correct until a certain point in the audio?
1 Reply
Hi Jenn - Please see the attached file to see if it helps.
Here's what I did:
Montse
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