Can you please assist? I am getting more complaints from my customer on blurred videos imported into Storyline. They play fine before published. and then I need to zip to get the SCORM file for the LMS.
I'm happy to help you troubleshoot, but it looks like your attachment did not come through. Can you please try again on your post by clicking Add Attachment?
I see that you’ve reached out to our Support Engineers and are working with my teammate. You’re in excellent hands! We’ll continue the conversation in your support case.
4 Replies
Hello, Sales Training Team.
I'm happy to help you troubleshoot, but it looks like your attachment did not come through. Can you please try again on your post by clicking Add Attachment?
Thank you!
I am having the same issue. I load it as MP4 file.
Hi Sherita!
I see that you’ve reached out to our Support Engineers and are working with my teammate. You’re in excellent hands! We’ll continue the conversation in your support case.
Yes, They were able to help me fix the issue