Blurred zoom region

Apr 09, 2018

Diana Portela
By Diana Portela

Hi,

I made a "zoom region" on my slide for the learner see a close-up view of a portion of a document. But when it zoom, my document get's blurred !

 

The document is in high quality and the problem doesn't exist with the "picture zoom" (but it's not what i want).

 

Do you have any ideas for helping me ? Thanks !

28 Replies
Kelly Auner
almost 2 years ago06/29/22 at 12:50 pm (UTC)

Hi S T,

Thanks for reaching out!

I'm sorry to hear that you are experiencing blurred resolution with a zoom region. I want to ask you a few questions to begin troubleshooting:

  • Are you working from your local drive? Working from a network drive can cause erratic behavior.
  • Is this issue isolated to one project or image?
  • Does the image appear blurry in preview or only when published?

If you feel comfortable, you can share your project with us here, or privately through a support case so we can investigate this! We will delete it from our systems when troubleshooting is complete.

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