Blurry Images no matter what I do

Sep 07, 2022

Hello, 

It seems that no matter what size or what type of image it is (jpg, etc) the images I insert are blurry. If I put the same image in PowerPoint, it's crystal clear. I tried copying straight from the PPT slide, and it's SLIGHTLY better but still not clear. I'm not sure what else to do. 

2 Replies
Jose Tansengco

Hi Natalie, 

Thanks for reaching out! 

One of the most common causes of blurry images in Storyline 360 is a mismatch between the resolution of the image file and the Story size of the project where the file is being imported to. Check to see if both sizes are close to each other in your project file, and resize if necessary. For your reference, here's our best practices for maintaining high quality media files in Storyline 360: 

Hope this helps!