button problem when viewing a lesson on ipad

Hi, there

We published a lesson to HTML5, and when we view it on iPad using Safari, the PREV and NEXT buttons on the slides can not display well. Such as not showing button, show half of it. In addition, we set our last slide only has "PREV" button, however, it shows NEXT instead of PREV sometimes.

Did anyone have the same issue? Any thoughts?

How can we solve it?

Thanks!!!

1 Reply
Christine Hendrickson

Hi there Lisa,

This sounds pretty similar to an issue our QA department is currently working to fix.

Have you had a chance to test this out in the Flash output on the iPad? To do so, publishing using the option for the Articulate Mobile Player, upload and test the course on your iPad. Does the same thing happen?

If you don't see the same issues with the navigation buttons, please send your project over to our support team. They'll be able to test the course and confirm whether or not this is the same issue we're currently working to resolve.

Articulate Support - Submit a Support Case

Please be sure to include a description of your issue. Please also include the URL for this thread in the form. Also, please share the case number with me. You're welcome to do so here, or in a private message. This way I can follow the progress of the case and update this thread.

If you do see the same behavior in the Articulate Mobile Player, it may be an issue with the course itself. 

Let me know how it goes!

Thanks,

Christine